fa999b's commitment to responsible gaming
Play for fun, stay within your limits. fa999b is committed to giving you a safe, informed, and enjoyable gaming experience.
Why is responsible gaming important?
Online gaming is an entertainment activity that brings fun and excitement when enjoyed properly. Like any form of entertainment, however, it is important to stay within limits. fa999b believes gaming should always be enjoyable — never a source of stress or harm.
Responsible gaming means enjoying entertainment within your financial means and time. At fa999b, we want every player to make informed decisions, understand their own limits, and seek help when needed.
fa999b is a safe and fair platform. We operate with SSL encryption and fair play standards. Our goal is to keep your gaming experience positive and in control at all times.
Remember, the main purpose of gambling is entertainment. It should not be treated as a source of income. Placing more bets to recover losses is a dangerous mindset — if you find yourself in this situation, stop immediately and seek help.
Important Warning
If any of the following apply to you, please seek help:
- You are placing more bets to try to recover money you have lost
- You are prioritising gaming over family or work
- You are gambling with borrowed money or by spending your savings
- You are unable to stop playing or feel restless when you try
- You are experiencing stress or depression because of gaming
Our safe gaming tools
fa999b provides several practical tools so you can stay in full control of your gaming. Use these tools actively and set limits according to your own preferences.
Set a Deposit Limit
Decide the maximum amount you will deposit per day, week, or month. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour waiting period — this protects you from making decisions in the heat of the moment.
Time-Out
If you want to give yourself a short break, you can temporarily close your account for anywhere from 1 day to 6 weeks. During the break, no betting or deposits will be possible. Take the time you need and come back with a clear head.
Self-Exclusion
If gaming has become a problem, exclude yourself completely for 6 months or longer. During self-exclusion, reactivating your account is not possible. Contact live chat to enable this feature.
Set a Loss Limit
Set the maximum amount you are willing to lose over a given period. Once this limit is reached, the system will automatically prevent you from continuing to play. This is one of the most effective ways to protect yourself financially.
Reality Check
You will be reminded at regular intervals how long you have been playing and how much you have won or lost. Reviewing this information helps you make informed decisions.
24/7 Support and Advice
Talk to us in Bengali at any time through our 24/7 live chat. If you have any concerns about your gaming, our support team will point you in the right direction and refer you to a specialist if needed.
Age limit 21+ and minor protection
fa999b strictly operates for players aged 21 and above. Age is verified at registration, and proof of age (national ID card or passport) may be requested at any time.
If you have household members under the age of 21, make sure they cannot access your account. Use passwords and screen locks on your devices, and do not share your login details with anyone.
If you suspect any account is being used by a minor, inform our support team immediately. We will handle the matter confidentially.
Parents can use internet filtering software to block access to this type of site for children. This is an effective step toward protecting your family.
Assess yourself
Answer the following questions honestly. Multiple "yes" answers mean it is time to seek help.
- Do you often spend more time or money on gaming than you planned?
- When you lose, do you feel that playing a little more will turn things around?
- Has gaming damaged your relationships with family or friends?
- Do you find yourself thinking about gaming instead of focusing on other things?
- Do you see gaming as a way out of financial problems?
- Have you tried to stop gaming and failed?
How to set limits
You can easily activate the safe gaming tools from your account settings on fa999b. Follow the steps below.
Log in to your account
Log in to your personal account on fa999b. Make sure you registered using the correct identity.
Open Account Settings
Click your profile icon in the top right corner and go to the "Responsible Gaming" or "Safe Play" section.
Choose your preferred tool
Deposit limit, loss limit, time-out, or self-exclusion — activate one or more tools based on your needs.
Confirm your limit
Complete the confirmation process after setting each limit. Reducing or removing a limit takes effect immediately.
Contact us directly if needed
If you have trouble changing your settings yourself, contact us via our 24/7 live chat or email. We will help you.
Minimum deposit limit
The minimum deposit at fa999b is ৳500 and the minimum withdrawal is ৳800.
Payment methods: bKash, Nagad, Rocket.
Withdrawals are generally completed within 15 minutes to 2 hours.
Problem gambling: identify it and address it
Problem gambling is a real and treatable condition. It is not a sign of weakness — it is a behavioural issue that can be overcome with the right support.
The first step toward addressing the problem is acknowledging that help is needed. Many people hide the problem from family or friends, which makes things worse. Speak openly and seek professional support.
fa999b believes in promoting responsible gaming. We do not want our platform to have a negative impact on anyone's life. If necessary, we may take the initiative to restrict or close an account ourselves.
Ways to get help:
- Speak directly in Bengali via fa999b's 24/7 live chat
- Email us: [email protected]
- Share the problem with a family member or trusted friend
- Consult a mental health professional if needed
- Activate self-exclusion and give yourself time
Remember
Gambling is never a solution to financial problems. The mindset of trying to "win back" lost money creates a dangerous cycle. The best decision is to stop and seek help.
Core principles of responsible gaming
- Play for entertainment only
- Never play beyond your budget
- Do not play under the influence of substances or when you are tired
- Take a break after a set amount of time
- Do not treat a win as guaranteed
Questions about responsible gaming
Start safe gaming — with enjoyment, within your limits
Enjoy entertainment on fa999b responsibly. Cricket, slots, or live casino — play every game with awareness.
For players aged 21+ only. Play responsibly.